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Q-PLUS Labs Privacy Policy

At Q-PLUS Labs, we take privacy and security very seriously. We implement several layers of security to protect your data, and we never sell your PI (personal information) to any third parties. To see how your PI is used, see Cookies and security sections below. This privacy notice discloses the privacy practices for www.qpluslabs.com. This privacy notice applies solely to information collected by this website.

Contact Information

Mailing Address
13765 Alton Parkway
Unit E
Irvine, CA 92618, USA
TEL: (949) 380-7758
FAX: (949) 380-7790
Website Address 
qpluslabs.com

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt-out of any future contacts from us at any time. You can do so by contacting us with your request. Please visit our Contact Us page.

Security

Data Security. We care about the security of your PI (personal information) and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Services. In addition to implementing various security measures, we do not store your PI for an unlimited period of time. However, no security system is impenetrable, and we cannot guarantee the 100% security of our systems. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with applicable law.

Please take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing robust and unique passwords that nobody else knows or can easily guess, and keeping your log-in ID and password private. Also, please be aware that, if you publicly post your PI, it is not protected. Please refrain from sending us sensitive data by e-mail. We are not responsible for any lost, stolen, or compromised passwords, for any activity on your account via unauthorized password activity, or for any PI that you publicly and intentionally disclose via our Services.

Industry regulatory disclosure requirements

Confidentiality Notice
The information contained in any email transmission and any attachments is private and confidential. The information contained in any material is privileged and intended only for the intended recipient(s).

If you are not the intended recipient(s) or believe you may have received a communication in error, be advised that any unauthorized disclosure, copying, or distribution, or the taking of any action in reliance on the contents of this material is strictly prohibited. This includes, but is not limited to phone conversations and any digital form of communication. In addition, you should not print, copy, re-transmit, disseminate, or otherwise use any information contained in any communication with Q-PLUS Labs. Thank you for your cooperation.

Non-Disclosure of Proprietary Information
Nothing disclosed or published on the website violates any NDA or is present without the permission of the owner of proprietary information.

Subject to applicable law, this Privacy Policy, and any other applicable notices at the point of collection in connection with the operation of our business, and more specifically as follows:

  • Companies providing services on our behalf. We may share your PI with third-party vendors that deliver services/product on our behalf, as needed to carry out their work for us, which may include delivering your orders, providing installation services/or product sales orders, providing Customer Service, providing marketing and advertising services to us, conducting security audits, providing accounting or legal services, payment processing services or fraud prevention services, providing analytics or providing any other services that we need to operate our business.
  • Third-party ad networks. We use third-party ad networks and other advertising services providers (i.e. Google) to develop information to enable personalized advertising content for you, to display our ads to you on third party websites and apps you visit, and to measure the effectiveness of those ads. These third parties may place Cookies on your device if you use our Services. Our shared use of your information with these parties helps us tailor ads to your interests. Other parties’ use of Cookies is governed by each applicable company’s specific Privacy Policy. If you would like to learn more about how we and our third-party partners use Cookies and how to manage your settings and choices see Cookies sections directly below.
  • Payment service providers. We may use third-party payment service providers (authorize.net) to process payments made through the Services. If you wish to make a payment in connection with your use of the Services, your PI will be collected by such a third-party payment service provider and not by us, and thus will be subject to the third party’s Privacy Policy rather than this Privacy Policy.
  • In the context of legal processes. We may disclose your PI to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
  • To protect us and others. We may disclose your PI when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the rights, property or personal safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation, arbitration or government agency investigation in which we are involved.
  • General public and other Site or App users on comments and reviews. Your user name and any information, including, without limitation, reviews, comments, and text will be available to, and searchable by, all users of our Sites if you post such content there.
  • Non-PI. We may share aggregated, anonymized, or de-identified information, and other non-PI, about you with affiliated and non-affiliated entities for marketing, advertising, research, and other purposes. This Privacy Policy is not intended to limit our disclosure of non-PI, which we reserve the right to disclose and otherwise share as permitted by applicable law.
Cookies and Other Tracking Technologies
We, our service providers, and third parties automatically collect certain types of usage information when you use our Services or otherwise engage with us. We, and they, collect this information through a variety of Cookies, including traditional cookies, web beacons, pixel tags, Flash cookies, embedded scripts, location-identifying technologies, SDKs, or similar technologies now or hereafter developed. To the extent required by applicable law, we ask you to provide your consent to the use of Cookies. You can avoid certain Cookies by not consenting to their use or if you already provided your consent, by subsequently withdrawing it. Please note that blocking or disabling Cookies may negatively impact your experience using our Sites, as some of the features may not work properly or as intended.

What Are Cookies?

  • Cookies. The traditional cookies are small text files that are placed on your device (such as computer or smart phone) when you visit our Services. Cookies store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie has been placed, as well as information about the age of the cookie and a random alphanumeric identifier, the so-called cookie-ID. They help to recognize the device and make any pre-settings immediately available.

Cookie Categories and Purposes
We categorize the Cookies we use in connection with our Services in four general categories as follows:

  • Strictly Necessary Cookies let you navigate our Sites and use essential features such as access to the shopping cart and tools to pay for your purchase or enhance your security. We use Strictly Necessary Cookies to identify you as being logged in to the Sites and to authenticate you. Strictly Necessary Cookies are required to ensure that the products that you add to your shopping cart are kept there while you are shopping and that the data that you enter during the ordering process is retained, to allow you to proceed with the payment of your order. These Cookies are persistent and allow for a session to session browsing. You may not opt-out of Strictly Necessary Cookies, because if you disable these Cookies we can’t guarantee how the Sites or the security on the Sites will perform during your visit or subsequent visits.
  • Performance Cookies may be placed on your device by us (or others) to collect analytics, statistical, and other information about how you and others use our Sites (e.g. which pages you visit, when you open or read the communications we send you, which of our ads you interact with on our Sites or other websites or access points where our ads may appear if you receive any error messages, how many users have viewed a product, etc.).
  • Functionality Cookies may be placed on your device by us (or others) and are used to improve your visit to our Sites by providing you the personalized or enhanced features that you have selected or by remembering certain settings you have chosen (e.g., language preferences, the country from where you are visiting, if you have engaged with a particular component or list on the Sites so that it won’t repeat, show you when you’re logged in to the Sites, etc.). If you disable these Cookies, we will not be able to retain your preferences or selected settings for your next visit.

GPDR Compliant

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas. The GDPR’s primary aim is to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. Q-PLUS Labs does not adhere to GDPR. We abide by American Regulations for data collection only, as we do not market outside of the United States. As mentioned previously, on our forms we may ask you for your name, company name, phone number, email, etc.

ITAR Compliance Statement

Q-PLUS Labs is in compliance with ITAR (The International Traffic in Arms Regulations) and registered with the Department of Defense. System-level equipment and processes are in place to protect your confidentiality and to ensure that only in-compliance staff who need to know are exposed to data or products that fall within the ITAR requirements.

To view our certification documents, including our ITAR registration letter, view our Certifications page.

www.qpluslabs.com privacy policy has been updated as of Oct 16, 2020.

If you have any questions about this Privacy Policy, please feel free to contact us through our website
or call us at 949-380-7758.